Services
Four services, one responsibility
Most platform problems are not build problems — they are ownership problems. Our four services cover the full lifecycle of your systems: we build them, run them under contractual SLAs, scale their infrastructure, and connect their data to your revenue operations. You can engage us at any single stage, but every engagement is designed so that one accountable team answers for the outcome.
One continuum, four stages
The four pillars are stages of the same lifecycle, not separate product lines. Most clients enter at one stage and extend from there.
- 01
Build
Custom Software Development
We engineer the custom software your operations depend on.
- 02
Run
Managed IT Maintenance (SLA)
We take over its operation under contractual SLAs — monitoring, incidents, security updates.
- 03
Scale
Cloud Infrastructure & Data Processing
We architect and operate the cloud infrastructure it grows on, GDPR-compliant by design.
- 04
Grow
CRM Engineering & Data Automation
We connect its data to your CRM so revenue operations run on reliable pipelines, not manual exports.
01 / 04
Custom Software Development
Backend and frontend engineering for systems that carry real operational load.
We design and build bespoke enterprise applications: backend services, frontend interfaces, and the complex API integrations between them. Every project is staffed with senior engineers only — nobody learns their trade on your budget. We work in short, verifiable increments, with code review, automated testing and CI/CD in place from the first week. As a custom software development company based in Europe, we build under GDPR from the first line of code, not as an afterthought before go-live.
- Backend & frontend engineering
- Complex API integrations
- Bespoke enterprise applications
- Senior engineers only
02 / 04
Managed IT Maintenance (SLA)
Your team focuses on the product; we guarantee the platform — contractually.
This is our flagship service: a full take-over of your technical infrastructure, governed by strict contractual SLAs. We run 24/7 monitoring and on-call, maintain your CI/CD pipelines, fix bugs and apply security updates — with four severity levels (P1–P4) and defined response times for each. We answer P1 incidents within the hour, contractually. You keep ownership of your product; we take responsibility for its stability, and we report against the SLA every month.
- 24/7 monitoring and on-call
- Contractual SLAs, P1–P4 severities
- CI/CD, bug fixing, security updates
- Monthly SLA reporting
03 / 04
Cloud Infrastructure & Data Processing
Cloud architecture, migration and operation — with GDPR compliance designed in, not bolted on.
We architect, migrate and operate cloud platforms on AWS, Azure and GCP, with infrastructure defined as code in Terraform. We optimise databases that have grown past their original design, and we run data processing that stands up to a GDPR audit: encryption at rest and in transit, EU data residency, documented DPAs. In our practice, cloud infrastructure management and GDPR compliance are one discipline, not two departments. The result is a platform you can scale and defend in the same conversation.
- AWS, Azure and GCP
- Terraform / infrastructure as code
- Database optimisation
- EU data residency & DPAs
04 / 04
CRM Engineering & Data Automation
Data engineering applied to revenue operations: reliable pipelines feeding your CRM.
We build automated data pipelines that feed HubSpot and Salesforce with clean, deduplicated, enriched records. That covers structured multi-source collection, API workflows, and bidirectional sync between your CRM and the systems around it. We treat CRM data automation as an engineering discipline: data quality is measured, sync failures are monitored, and every integration is versioned and tested. Your revenue team defines the process; we make the data underneath it trustworthy.
- HubSpot & Salesforce pipelines
- Enrichment & deduplication
- Bidirectional API sync
- Monitored data quality
Engagement models
Each pillar can be delivered under one of three engagement models. The model sets the commercial and governance frame; the engineering standard is the same in all three.
Fixed-scope project
A defined deliverable, a defined budget, a defined date.
- Best for
- A well-specified build or migration with clear acceptance criteria.
- Commitment
- Time-boxed; the engagement ends at formal acceptance.
- Pricing
- Fixed price, agreed before work starts.
- Governance
- Weekly progress reviews against the agreed scope; formal acceptance at delivery.
Dedicated team
Senior engineers working as an extension of your organisation, on your priorities.
- Best for
- Ongoing product development where scope evolves quarter by quarter.
- Commitment
- Long-term, with a contractual notice period.
- Pricing
- Monthly rate for the team, reviewed at contract renewal.
- Governance
- Sprint-level planning with your product owner; monthly steering review.
Managed operations (SLA)
We take contractual responsibility for the stability of your platform.
- Best for
- Organisations whose engineers spend more time on operations than on the product.
- Commitment
- Annual contract, with a structured transition plan for onboarding and offboarding.
- Pricing
- Monthly subscription tied to the SLA level and the scope of the platform.
- Governance
- Monthly SLA reporting, quarterly service reviews, defined escalation path.
Let’s talk about your technical operations
A 30-minute introductory call with a senior engineer — no sales script, no obligation. We listen, we ask questions, and we tell you honestly whether we can help.